Shipping & Return Policy

At HAUTEBLACK, we aim to deliver premium quality streetwear with a smooth and secure experience. Please read our shipping and return policy carefully before placing an order.

Shipping Policy

Orders are processed within 1–2 business days.
Delivery time is typically 4–7 business days across India.
Tracking details will be shared via SMS/Email once shipped.
Delays may occur due to courier or external factors.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout. We may offer free shipping on selected orders or promotions.

Return & Exchange Policy

Return request must be raised within 2–3 days of delivery.
Product must be unused, unwashed, and in original condition.
Original tags must be intact. Removed tags = no return.
Product should be returned in original packaging.

Important Conditions (Strictly Applied)

If tags are removed or product is worn → Return will be rejected.
If request is made after 3 days → Not eligible.
Used, damaged, or altered items will not be accepted.
Only genuine issues (size defect / damage) will be considered.

Fraud Prevention & Legal Action

HAUTEBLACK follows strict anti-fraud measures. Any attempt of fake return, product swapping, or misuse will lead to:

Permanent account/blocklisting
Order cancellation without refund
Legal action under applicable Indian laws

Refund Process

Refund is initiated after product inspection.
It may take 5–7 business days to reflect.
Shipping charges (if any) are non-refundable.